Day
and Evening Appointments
are available on Tuesday, Wednesday or Thursday
You
can call between 9am - 5pm Mon - Fri to book your appointment
although thereare
no Monday or Friday appointments available, due to other
commitments
79
Russell St
West
End Q 4101
DiSC Behavioural Profiling
Are
you a great communicator? Or just mediocre? Are you missing out
because you don't have the necessary rapport and communication skills? For example: you're
talking to someone, and think "I'm not saying the right words
because he's just not connecting with me."
Is
it really just body Language, or is there something else?
Many
people say, "Oh, that body language stuff, I know all about
that." without realising that body language also
encompasses speech and vocal patterns.
Why don't we see, hear and speak the same language?
And of course, I'm not talking about the dialect! It can be as
if someone has some other language that uses the same dialect as
you, and yet comes out with completely different meanings!
If
this has happened to you, or someone you know, then you are not
alone. It's not good when this happens when you are with a
loved one, or a close friend, and what are the consequences when
this happens in a business situation?
Will
you both make it through the
communication
maze and still like each other?
The
answer is a categorical "YES!" if you know and understand behavioural types
and the language that belongs
to that behavioural type.
Do
you know the right words, the right gestures, the right pitch of
voice?
Do
you know the right words that will switch your friends or prospective clients
on? Or, conversely, the wrong words that will switch him or her off? You've seen the
look: eyes glazing over, impatience
building, a sudden shift of body from being with you to closing off
from you....
You
try and analyse it later - did you say the wrong thing? Was
your timing out? What could you have said wrong? And you
can't fathom it out. It's very disappointing when the communication
just doesn't gel.
You
need DiSC profile information
With
the right knowledge, anything is possible!
There
is a way to change all that, and it really is quite easy when you
have the right knowledge. The knowledge that allows you to
interpret tone of voice, hand gestures, body movements, sentence
format, and the words that we use.
Even the words we speak,
in the way that we deliver them, can be thought of as a behavioural
style. For
example, do you know when to use longer sentences, or short, punchy
sentences?
DiSC
Clues
for your Communication!
Do you know when to say "I
think" versus "I feel"? Do you know when to be
specific, or when to go big-picture? Do you know when to focus
on teamwork or to take control? Think
back to when you were in a group of people.
Did everyone speak
in the same tone of voice, using the same sentence structure and
listen and explore the conversation in the same way? Of
course not!
DiSC
Behavioural Style
In
the 1970's, Dr
William Marsten came up with some fascinating insights into human
behaviour and communication. He was able to structure his
observations of communication and behaviour into four specific
dimensions of behaviour. His system is known as DiSC
for Dominance, Influence, Steadiness and Conscientiousness.
Learn
the Secrets of the BEST
Communicators!
With
DiSC
According
to Dr Marsten, each behavioural style speaks a certain way, listens
a certain way, and even acts a certain way. If you knew what
style your partner was, you'd then be able to adapt your language and
behaviour so that you were able to easily match and mirror the
language, wouldn't you?
Matching
and mirroring of speech, language and body language permits you to
build a very high level of rapport, with anyone! (You'll
learn about matching and mirroring in the workshop.)
Most
of us have a hit and miss approach and rely on intuition to figure
out the idiosyncrasies mentioned above. But, wouldn't you like
to know the secrets to successful communication, so that it is as
easy as eating icecream!
Well,
you can! By taking the DiSC General
& Sales Profiles, you will find out what makes you tick,
and how others work as well! You will know what language to
use with each person you meet. You will know what you need to
emphasise: generalities versus specifics, fast action versus slower
pace, big picture versus details and so on.
Think of the
difference this will make to your communication. You will
know how much to include and when you need to include more.
You will know whether to focus on statistics, or when to throw them
out the window!
Great
communicators know and understand themselves, know and understand
others, and are able to communicate in the same language (not just
the dialect!) as the person they are with.
What
will your DiSC profile do for you?
Wouldn't
you like to be able to do that too? No more misunderstandings.
No more errors. Only easy, comfortable communication.
Think of the numerous situations you could be in when you need to
modify your communication:
When
you are with your girlfriend, boyfriend, husband, wife,
daughter, son, or even your in-laws
When
you want to motivate someone to achieve their best, your tactics
will work even better when you know the key to personal
motivation
When
you are managing or mentoring someone
When
you are with a client
When
you are with a colleague versus your child. If you were
going to reprimand a colleague, wouldn't you do it differently
to the way you'd reprimand your child?
And
how about being able to motivate a prospective client with
language that moves your prospective client towards a sale?
How about knowing what this client's core fears are that will
drive the client away from a sale? Taking a DiSC profile
will explain your fears and your motivations, plus those of your
clients, colleagues, friends and family! When you know
what motivates a person, you can then be very persuasive, can't
you? (Just remember to also have integrity, because this
is an application of personal power.)
If
you are a Manager, wouldn't you like to know the behavioural
characteristics of your staff, so that you can adapt and modify
your approach, to get the best results for everyone? Yes,
who wouldn't? Plus, ask someone to change their
personality and you have a battle on your hands... but ask them
to modify their behaviour, and notice the difference!
It's
obvious isn't it, that everyone communicates differently?
Get the keys to communication and make life so much easier for
yourself!
You
have the choice of 3 different profiles:
DiSC
1.0 is a basic profile, that provides an understanding of the different
types, and profiles you at the same time.
DiSC
2.0 is a slightly more detailed profile, that will help you better understand yourself
and others.
DiSC
General Characteristics and Sales Profile is an indepth profile that
provides excellent information on understanding and managing yourself,
particularly in relation to a sales role or management of others.
Take
a DiSC profile
Find out about yourself Classic
1.0 profiles: AU$135 each (inc. GST)
For
Basic Profiles
Click
the PayPal icon NOW!
Classic
2.0 profiles: AU$165 each (inc. GST)
For more detailed profiles
Click
the PayPal icon NOW!
General
Characteristics and Sales profiles: AU$249 each (inc. GST)
For very detailed profiles
Click
the PayPal icon NOW!
On receipt of your payment, you
will be sent the link for online completion of your DiSC profile and your
profile is returned to you within 24 hours, depending on the day and time
of day you submit your completed form.
Narelle
Stratford provides psychology and counselling services at 79
Russell St, West End, servicing the catchment areas of
Brisbane city, South Brisbane, Southbank, West End, Highgate
Hill, Woolloongabba, and Annerley. Please call prior to
dropping in, in case the centre is unattended, as appointments
are by prior arrangement.